✨ Return & Refund Policy

At Sevora, we take pride in offering premium beauty products curated with care. Your trust matters to us, and we ensure every order meets our quality standards.

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🔁 Returns (Eligible Cases Only)

We accept returns only under the following conditions:

• You received a damaged, defective, or incorrect item

• The issue is reported within 48 hours of delivery

• The product is unused, unopened, and in its original packaging

📩 To request a return, please contact our support team with clear images or video proof.

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❌ No Refund Policy

To maintain hygiene and product integrity, Sevora follows a strict no refund policy:

• No refunds for change of mind or personal preferences

• No returns on used or opened products

• Orders cannot be canceled once processed

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🔄 Easy Exchange

If your product qualifies (damaged/incorrect):

• We will provide a free replacement of the same item

• Exchange will be processed after verification

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🚚 Shipping Policy

• Shipping charges are non-refundable

• For approved exchanges, Sevora covers delivery costs

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💬 Need Help?

Our support team is always here to assist you with any concerns.

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💎 Our Promise

At Sevora, we prioritize quality, hygiene, and customer satisfaction — ensuring every product you receive reflects our premium standards.

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🌸 Thank you for choosing Sevora

Beauty, Refined.